Responsible Gaming

Company Commitment

Hollycorn N.V., the company behind luckyvibes.bet, is committed to promoting responsible gaming. Gambling should be a form of entertainment, never a way to earn money, recover losses or escape personal difficulties. It carries financial risk and can become harmful for some people.

Gambling is intended only for adults. Persons who have not reached the minimum legal age for gambling in their country or place of residence must not gamble. Where the law sets a higher age than 18, that higher age applies. Adults are encouraged to keep their gambling within clear boundaries, to gamble only with money they can afford to lose, and to seek help promptly if they feel their gambling is becoming a problem.

Warning Signs

Gambling may be becoming a problem if one or more of the following apply:

Spending more money or more time on gambling than originally intended.
Borrowing money, selling possessions or neglecting bills in order to gamble.
Chasing losses by placing larger or more frequent bets to win back money already lost.
Feeling restless, irritable or anxious when trying to cut down or stop gambling.
Neglecting work, studies, family or social commitments because of gambling.
Hiding gambling activity from family and friends, or feeling guilt or shame about it.

Anyone who recognises these signs in themselves or in someone close to them is encouraged to take a break and to seek support.

Account Restriction

Players who feel they need a pause from gambling can use voluntary self-exclusion. Licensed casinos usually allow a player to exclude themselves for a fixed period or indefinitely. To do so, the player should contact the customer support team of the casino where they hold an account and request self-exclusion. During the exclusion period, the player should not be able to gamble with that operator and should not receive marketing messages from it.

In some countries, national self-exclusion schemes allow a person to be excluded from several licensed gambling providers through a single request. Players should check whether such a scheme exists in their country and how to register for it.

Anyone who has chosen to self-exclude is advised not to open new accounts with other providers, and to consider using blocking software on their devices and speaking with a support service.

Setting Limits

Licensed casinos commonly offer players tools to help them stay in control of their gambling. Players are encouraged to use these tools and to set limits before they start playing. The tools usually include:

Deposit limits, which restrict the amount a player can deposit over a day, week or month.
Loss limits, which restrict the amount a player can lose over a chosen period.
Time limits, which restrict the total time a player can spend gambling.
Session limits, which restrict the length of a single period of play.
Reality checks, which show regular reminders of how long a player has been playing.

Players are advised to choose limits that suit their personal circumstances and to review them regularly. Players should check the terms of each casino to learn which tools are offered and how to activate them.

Support Resources

Anyone concerned about their own gambling or that of another person can seek free and confidential support. The following national helpline is available:

Gambling Help Online 1800 858 858 (gamblinghelponline.org.au)

Anonymous self-help groups, in which people share their experiences and support one another, can also be a valuable source of help. Speaking with a trusted friend, a family member or a qualified health professional is also encouraged.

Contact Us

Responsible gaming inquiries: [email protected]